Lucent-technologies GuestWorks and DEFINITY Enterprise Communications Manuel d'utilisateur Page 1

555-230-723Comcode 108596560Issue 6December 1999GuestWorks® andDEFINITY®Enterprise Communications Server Release 8Hospitality Operations

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 6Hospitality Services Overview H

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 7Hospitality Services Overview M

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 8Guest Operations Guest Operatio

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 9Guest Operations Add Your Wakeu

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 10Guest Operations Change or Del

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 11Guest Operations 4. If you wis

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 12Guest Operations Do Not Distur

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 13Guest Operations 2. If you wan

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 14Guest Operations Retrieving Me

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 15Guest Operations If no keys ar

Copyright  1999, Lucent TechnologiesAll Rights ReservedPrinted in U.S.A.NoticeEvery effort was made to ensure that the information in this book was c

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 16Guest Operations If no keys ar

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 17Guest Operations Recording a P

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 18Guest Operations Changing Your

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 19Guest Operations Dial by NameI

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 20Front Desk Operations Front De

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 21Front Desk Operations When the

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 22Front Desk Operations Check-In

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 23Front Desk Operations Check-Ou

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 24Front Desk Operations Suite Ch

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 25Front Desk Operations Automati

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Contents iii ContentsContents iiiHospitality Operation

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 26Front Desk Operations Custom

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 27Front Desk Operations User Ope

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 28Front Desk Operations 4. Press

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 29Front Desk Operations Dual Wak

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 30Front Desk Operations 6. If yo

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 31Front Desk Operations 11. Pres

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 32Front Desk Operations 3. Enter

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 33Front Desk Operations 9. Press

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 34Front Desk Operations 3. Enter

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 35Front Desk Operations 9. Press

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Contents iv Automatic Selection of DID Numbers for Gues

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 36Front Desk Operations Cancelin

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 37Front Desk Operations Failed W

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 38Front Desk Operations Controll

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 39Front Desk Operations When a g

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 40Front Desk Operations 3. After

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 41Front Desk Operations Activate

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 42Front Desk Operations Cancel C

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 43Front Desk Operations Do Not D

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 44Front Desk Operations Activate

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 45Front Desk Operations 5. Press

Hospitality Operations 1About This Document GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 46Front Desk Operations Activate

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 47Front Desk Operations 5. Press

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 48Front Desk Operations Message

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 49Front Desk Operations PMS Alar

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 50Front Desk Operations Maid Sta

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 51Front Desk Operations User Ope

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 52Front Desk Operations Recorded

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 53Front Desk Operations The Anno

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 54Front Desk Operations Automati

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 55Voice Messaging Operations Voi

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 2About This Document Organizatio

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 56Voice Messaging Operations Con

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 57Voice Messaging Operations To

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 58Voice Messaging Operations Res

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 59Voice Messaging Operations 7.

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 60Voice Messaging Operations 5.

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 61Call Accounting Operations Cal

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 62Call Accounting Operations 12.

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 63Call Accounting Operations 9.

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 64Call Accounting Operations 6.

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 65Call Accounting Operations Del

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 3About This Document Field nam

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 66Housekeeping Staff Operations

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 67Housekeeping Staff Operations

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 68Housekeeping Staff Operations

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 69Reports ReportsThis section gi

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 70Reports list pms-downPROPERTY

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 71Reports list wakeup requestsWA

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 72Reports Any of these reports c

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 73Reports Printer ReportsPrinter

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 74Reports The following is an ex

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 75Reports The following table su

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 4About This Document The follo

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 76Guest Operations Artwork Guest

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 77Guest Operations Artwork

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 78Guest Operations Artwork

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 79Guest Operations Artwork

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 80Guest Operations Artwork

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 81Guest Operations Artwork

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 82Guest Operations Artwork

Index IN-83 GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999INIndexNumerics6408 telephones, 206424 tel

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Index IN-84 Ddeleting call records, 65detail reports,

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Index IN-85 Llanguage options, 7log printers, 73Mmaid

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Hospitality Operations 5Hospitality Services Overview H

GuestWorks and DEFINITY ECS Release 8Hospitality Operations 555-230-723 Issue 6December 1999Index IN-86 Rrecorded announcements, 52recording pers

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