Lucent Technologies Enterprise Communications Server Comcode 108678723 Manuel d'utilisateur Page 136
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Noté. / 5. Basé sur avis des utilisateurs
DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration
555-233-124
Issue 1
April 2000
Troubleshooting
6-2Contact information
6
Contact information
Lucent service organizations
Table 6-1 lists initial contact information for Lucent Technologies’ service and
support. In cases where there is trouble and the customer cannot tell where it
resides, call the Technical Service Organization (TSO) or Global Strategic
Opportunities Division (GSOD) first.
Table 6-1. Lucent service organizations—initial contact information
Organization Contact information
Technical Service
Organization (TSO)
■ Customers: 1-800-242-2121
■ Technicians: 1-800-248-1234
■ International: Call your local direct or indirect channel
partner
■ http://www.bcs.lucent.com/tech_info/tso
NetCare® Professional
Services (NPS)
■ 1-800-237-0016
■ http://www.netcaredata.com
Data networking technical
support
■ http://www.lucent.com/dns
■ Domestic: 1-800-237-0016 (press 0 at the prompt, then dial
extension 73300)
■ Outside the USA: 1-813-217-2425.
Lucent ATM switches
Services & Solution Delivery
support
■ http://infohub.mt.lucent.com/ (choose Product Index)
or
■ http://ndsspl.lc.lucent.com/netcareservicesrd/
documents/ssplans/
DEFINITY ECS switch
Services & Solution Delivery
support
■ http://www.bcs.lucent.com/solution/support_
plans/#DEFINITY
Global Strategic
Opportunities (GSO) Division
■ http://www-nsod.tsc.bcs.lucent.com
Continued on next page
- DEFINITY 1
- Contents 3
- About This Book 5
- Overview 6
- Organization 6
- Conventions Used in This Book 8
- Resources 9
- How to Order Books 10
- Other Resources 10
- Antistatic Protection 12
- Remove/Install Circuit Packs 12
- Security 12
- Trademarks 12
- Standards Compliance 13
- LASER Product 14
- Standards 14
- European Union Standards 15
- Statement 16
- Means of connection 17
- Upgrades 19
- Request Address Information 20
- Required Hardware 22
- DEFINITY ECS configurations 24
- Figure Notes 25
- Constraint tests 29
- Final notes 30
- Installing a DEFINITY ECS 33
- AT M -C ES 33
- WARNING: 34
- AT M -P N C 37
- Tes tin g 39
- Splitter descriptions 41
- Figure Notes: 42
- 108508094 46
- Verify the DS1 service 53
- Installing a 400A T1 splitter 56
- to install the 57
- Instructions.” 59
- DTE loopback procedure 63
- ESF CSU 65
- OPERATIONAL 65
- ATM Network Duplication 68
- 3-33ATM Network Duplication 69
- 3-35ATM Network Duplication 71
- Screen 3-4. ATM PNC 72
- 3-37ATM Network Duplication 73
- 3-38ATM Network Duplication 74
- Upgrading to ATM-PNC 75
- Preparation 76
- CSS to R8r ATM-PNC 77
- 4-4CSS to R8r ATM-PNC 78
- 4-5CSS to R8r ATM-PNC 79
- CAUTION: 80
- 4-7CSS to R8r ATM-PNC 81
- 4-8CSS to R8r ATM-PNC 82
- Continued on next page 83
- R6.3r ATM-PNC to R8r ATM-PNC 87
- R7r ATM-PNC to R8r ATM-PNC 88
- Screens and Tables 95
- 4-22Screens and Tables 96
- 4-23Screens and Tables 97
- 4-24Screens and Tables 98
- Administering ATM-PNC and 99
- ATM -C ES 99
- Acquiring ATM Addresses 100
- 555-233-124 101
- April 2000 101
- 5-3Acquiring ATM Addresses 101
- Administering ATM Switch 102
- Administering DEFINITY ECS 102
- ATM-CES rules 105
- Trunk groups 108
- ATM-CES trunk board 108
- UUCSSppp 111
- Screen 5-5. ATM trunk board 116
- Screen 5-6. Signaling group 117
- DEFINITY commands for CES 120
- Locations 121
- Timezone Offset field for 122
- Field description: 126
- SVC cache 128
- Gain/Loss adjustments 129
- Enter to effect the changes 130
- Final Checklist and Test 132
- 5-35Final Checklist and Test 133
- 5-36Final Checklist and Test 134
- Troubleshooting 135
- Contact information 136
- Alarms and errors 137
- Is responsible for overall 138
- Troubleshooting ATM-CES 139
- Inspecting LEDs 140
- Physical connections 140
- Diagnostics 140
- 6-7Troubleshooting ATM-CES 141
- Administration 142
- TN2305/TN2306 circuit pack 143
- 6-10Troubleshooting ATM-CES 144
- Possible causes 145
- ATM signaling architecture 145
- Physical layer 145
- 6-12Troubleshooting ATM-CES 146
- SONET/SDH layer 147
- Call processing (CaPro) Layer 147
- 6-14Troubleshooting ATM-CES 148
- 6-15Troubleshooting ATM-CES 149
- Troubleshooting ATM-PNC 150
- Connected through an ICSU 151
- Connected through a DSU/CSU 153
- (401A/402A/403A) 155
- 6-24Troubleshooting ATM-PNC 158
- 6-25Troubleshooting ATM-PNC 159
- 6-26Troubleshooting ATM-PNC 160
- 6-27Troubleshooting ATM-PNC 161
- ATM signaling links 162
- ATM switch administration 163
- 6-31Troubleshooting ATM-PNC 165
- Q.SAAL (data link) layer 168
- Q.93B (network) layer 169
- 6-36Troubleshooting ATM-PNC 170
- ATM call control 171
- 6-38Troubleshooting ATM-PNC 172
- 6-39Troubleshooting ATM-PNC 173
- 6-40Troubleshooting ATM-PNC 174
- 6-41Troubleshooting ATM-PNC 175
- Field descriptions 176
- Conserving ATM bandwidth 177
- 6-44Troubleshooting ATM-PNC 178
- 6-45Troubleshooting ATM-PNC 179
- SVC latency commands 180
- 6-47Troubleshooting ATM-PNC 181
- 6-48Troubleshooting ATM-PNC 182
- Screen 6-22) 184
- 6-51Troubleshooting ATM-PNC 185
- 6-52Troubleshooting ATM-PNC 186
- Baselining the Customer’s 187
- Configuration 187
- ATM Switch Administration 187
- Interconnections 188
- DEFINITY ECS Administration 189
- Worksheet 189
- Location-related Interactions 193
- Feature performance 195
- Time of Day considerations 198
- Features Supported 199
- B-8Features Supported 200
- B-9Features Supported 201
- Features Not Supported 202
- Delay Interactions 203
- B-12Delay Interactions 204
- B-13Delay Interactions 205
- B-14Delay Interactions 206
- B-15Delay Interactions 207
- B-16Delay Interactions 208
- B-17Delay Interactions 209
- B-18Delay Interactions 210
- ATM Feature Interactions 211
- B-20ATM Feature Interactions 212
- B-21ATM Feature Interactions 213
- B-22ATM Feature Interactions 214
- B-23ATM Feature Interactions 215
- Cross-product Compatibility 216
- Glossary and Abbreviations 217
- Numerics 223
- We’d like your opinion 229
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